Linka bezpečí 116 111: Kdy a jak volat pro okamžitou psychickou pomoc

When you're in a mental health crisis, linka bezpečí 116 111, bezplatná a anonymní linka pro psychickou pomoc v České republice. Also known as křížová linka, it connects you with trained counselors who listen without judgment, 24 hours a day, seven days a week. This isn't a hotline for emergencies like physical danger — that's 155 or 112. This is for when you feel like you're falling apart inside, when loneliness hits hard, when anxiety won't let you breathe, or when you just can't take it anymore — and you need someone to talk to, right now.

Many people think they need a diagnosis or a crisis to call — they don't. If you've been crying for hours and don't know why, if you're afraid to go to work tomorrow, if you're overwhelmed by grief after a loss, or if you're stuck in a loop of self-blame — krizové centrum, síť speciálně připravených center, která podporují linku 116 111 is there. You don't need to be suicidal. You don't need to have a diagnosis. You just need to feel like you're drowning. The counselors have heard it all: parents who can't sleep because their child is self-harming, students who feel like failures, people who lost their jobs and their identity with it, partners who feel completely alone in a relationship. Your story matters — even if it doesn't seem big enough to others.

What happens when you call? No scripts. No automated menus. You get a real person who knows how to stay calm while you fall apart. They won't give you advice unless you ask. They won't tell you to "just cheer up." They'll sit with you in the dark, help you name what you're feeling, and guide you to your next small step — whether that's breathing through a panic attack, calling a friend, or finding a therapist nearby. And yes, they can connect you with local bezplatná terapie, psychoterapeutické služby zdarma nebo s příspěvkem pojišťovny if you're ready to take the next step. The line is not a replacement for therapy, but it's often the bridge that gets people to it.

And it's not just for adults. Teens call too. Parents call when they don't know how to help their child. Friends call when they're scared for someone they love. The system works because it doesn't ask questions — it listens. No ID needed. No insurance card. No waiting list. Just you, a phone, and someone who cares enough to stay on the line.

In the posts below, you'll find real stories and practical guides about what happens after you hang up — how to find a therapist, how to talk to your family about mental health, how to cope when therapy feels too slow, and why some people stay stuck even when help is available. This isn't about fixing everything overnight. It's about knowing you're not alone — and that help is just a call away, even when you feel like no one understands.